Quality Management

Robust quality programs and processes serve to define and manage responsibilities and people. By continually improving approaches to controlling project design, construction, schedule, risk, and cost, you can achieve successful delivery of your projects.

Quality management focuses not only on product and service quality. But more importantly, on the means to achieve it. Quality professionals act as your expert resource. By offering a comprehensive array of integrated quality services and upholding industry best practices.

With a team that has served in key quality management roles for many demanding transportation, infrastructure, industrial, and commercial projects, we understand the intricacies of balancing the needs of public and private stakeholders. Improve outcomes by monitoring the general conformance and effectiveness of your project's quality processes and activities. As well as report on areas of nonconformance, weakness, and/or concern. Our goal is to help you find solutions, verify the effectiveness of actions taken, and make sure that lessons learned are understood by all.

With a passion for quality, combined with technical competence and client focus, delivering the best value in helping identify and manage your expectations for quality and supporting your success is our motivation.

  • Denis Michaud

    Denis Michaud AScT, IRCA QMS Auditor

    Manager, Corporate Quality

    • I enjoy the challenge of incorporating quality best practices into project administration by establishing quality objectives, resources, and processes that enhance everyone's expectations throughout a project’s lifecycle.

    • I’m a busy handyman around the house, fixing and building things, whether it’s a new door, building a deck, or other home renovation job. I also enjoy walking and hiking the trails of North Vancouver, playing tennis, and skiing.

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  • Awards

    Canadian Consulting Engineering / Association of Consulting Engineering Companies (ACEC) – Canada 2013 Award of Excellence 
    Deh Cho Bridge

    ACEC-BC (Consulting Engineers of BC) 2013 Award of Merit
    Deh Cho Bridge
  • Clients

    BC Hydro and Power Authority
    BC Ministry of Transportation and Infrastructure
    Government of the Northwest Territories
  • Additional Resources